GameStop Strengthens Vendor Funding Governance with Enable Saving 20+ Hours Every Week
20+
Hours Saved per Week
1
Source of Truth for Vendor Funding agreements
Overview
- Operates nearly 1,600 retail stores across the United States with hundreds of strategic supplier relationships.
- Vendor funding agreements were previously managed across spreadsheets, emails, SharePoint folders, and legacy systems, limiting visibility and increasing operational risk.
- Implemented Enable to create a centralized, standardized operating model for vendor funding management.
- Established a single source of truth for agreements, approvals, documentation, and reporting across finance, merchandising, accounting, and suppliers.
- Reduced manual administration by 20+ hours every week, strengthened audit readiness, improved supplier collaboration, and increased leadership confidence in vendor funding decisions.
GameStop’s Challenge
As GameStop continued expanding its retail operations, vendor funding became increasingly complex. Hundreds of supplier agreements—including rebates, marketing programs, and promotional funding—were managed across emails, spreadsheets, legacy systems, SharePoint folders, and individual team documentation. Without standardized governance, teams struggled to determine which agreements had been approved, what funding had been accrued, or whether every eligible dollar had been captured.
The fragmented process consumed valuable time, created inconsistent documentation, and limited visibility for finance and leadership. Internal audits uncovered recurring gaps where agreements lacked supporting documentation or had never entered the funding process at all, creating unnecessary revenue leakage risk and slowing financial close activities.
GameStop needed more than a rebate management solution—it needed a governed, scalable operating model that could standardize vendor funding, improve accountability, and provide complete visibility across every agreement.
“Enable has given us the structure, visibility, and centralized system we simply didn’t have before.”
GameStop
Sarah-Louise Pryor, Program Manager, Vendor Funding
“We didn’t have a single source of truth. Things could get lost across emails, spreadsheets, individual meetings, and notes. That created a high risk of human error and communication gaps.”
GameStop
Sarah-Louise Pryor, Program Manager, Vendor Funding
Solution
GameStop implemented Enable as the centralized platform for governing vendor funding across the organization. Rather than simply digitizing agreements, Enable standardized the entire lifecycle; from agreement creation and supplier approval through accrual, documentation, reporting, and invoicing.
Working closely with Enable’s implementation team, GameStop aligned finance, merchandising, accounting, operations, and data teams around a consistent process that scaled with the business. Every vendor agreement, approval, proof of performance, and supporting document is now housed within a single platform, creating complete visibility for both internal stakeholders and suppliers.
Enable’s standardized workflows ensure agreements are reviewed and approved before reaching invoicing, reducing manual intervention and significantly decreasing the likelihood of disputes. Vendors can access the same agreement information as GameStop, creating greater transparency while strengthening accountability on both sides.
“We now know exactly where every agreement stands, what’s been approved, and what funding is owed. That level of transparency simply didn’t exist before.”
GameStop
Sarah-Louise Pryor, Program Manager, Vendor Funding
Bulk upload capabilities eliminated more than 20 hours of manual agreement entry every week, allowing the team to shift its focus from administration toward financial analysis and vendor partnership management.
Integration with SAP and GameStop’s internal reporting environment further strengthened governance by providing leadership with real-time insight into agreement performance, funding status, and margin impact. The business now has consistent reporting, greater forecasting confidence, and standardized processes that support both operational efficiency and long-term growth.
Results
GameStop has strengthened vendor funding governance by centralizing agreements, improving audit readiness, accelerating invoicing, and reducing the operational risk of revenue leakage. What was once a fragmented process spread across emails, spreadsheets, and legacy systems is now governed through a single source of truth that supports every stage of the funding lifecycle. Enable has also improved collaboration between GameStop and its supplier community. Vendors now benefit from greater transparency, faster approvals, and shared visibility into agreements, while internal teams spend significantly less time on manual administration and reconciliation. Perhaps most importantly, leadership now has greater confidence in vendor funding performance through standardized workflows, accurate reporting, and real-time insight that supports better forecasting and more informed commercial decision-making.
If Enable disappeared tomorrow, we’d lose our shared visibility, centralized documentation, audit readiness, and confidence in our operational processes. It’s become an invaluable part of how we manage vendor funding.”
Program Manager, Strategic Planning, GameStop
The testimonials, statements, and opinions presented on this webpage reflect the real-life experiences of individuals and/or companies who have used our products and services. Individual results may vary, and past performance is not a guarantee of future results. The testimonials presented on this webpage were voluntarily provided and not paid.
