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Forgot your password / reset

If you don't remember your password, our platform allows you to change it just in a few simple steps:

1. Please go to your sign in page and use the 'Forgotten your password?' link.

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2. In the next step type in your email address and click the submit button.

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3. The above action generates a new email. Please access your inbox and use the link from our password reset email.

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4. Now you can insert your new password. Finish with the submit button and it's all done.

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Please remember:

  • Your password must be at least 10 characters long;
  • Your password must not be your email address;
  • The password must not be on a large list of common passwords or blacklisted passwords;
  • The password must be distinct from some client related names such as the Enable website name.

For more information, please see our password policy.

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