Fast facts about the infrastructure
Enable can provide you with a high quality solution that satisfies your needs now, plus the flexibility to grow with your business in the future. More than products and services, we provide solutions that enable our clients to harness the power of technology and business applications that have been previously only available to the largest global corporations. In short, we make leading technology work for you, in whatever way you need it to.
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| Key Concerns | Enable Benefits |
|---|---|
| Back up of mission critical data | Flexible back up options available to suit individual needs and to ensure important data is backed up to a fully redundant tape library system. |
| Bandwidth capacity | Enable has 2.6Gbps bandwidth available to it and the Enable network is currently at 10% (200mb/s) capacity at peak times, which allows us to accommodate even the highest spikes in traffic, without any degradation in service levels. |
| Cost efficiencies | Enable provides a high quality solution and superior support for our clients, freeing up your internal IT resources, allowing them to be concentrated into more profitable areas. Clients avoid large up front capital outlay for IT purchases and benefit from more predictable and affordable costs. |
| Contractual guarantees | Enable has an SLA which guarantees the client 100% network uptime (when not undergoing scheduled maintenance), 100% infrastructure availability and 1 hour hardware fix, with monetary compensation for non compliance. |
| Credibility of supplier | Enable's hosting partners have received numerous industry accolades for achievement in areas of client service and technological achievement, and have continued to be profitable in an unsound market. |
| Focus | Enable is the specialist in managed and application hosting with all systems and processes built exclusively for delivering managed hosting. |
| IT resource constraint | Through managing our clients hosting environment, Enable relieves pressure on internal IT staff, resources and technology. |
| Network availability | Enable has had no downtime in 3 years and can guarantee 100% network uptime and maximum availability of clients' Internet operations with compensation should we not deliver. |
| Redundancy | Enable offers fully redundant systems from device through to solution redundancy. In addition is the ability to locate redundant systems in different geographic locations through 5 data centre locations. |
| Relationship management | Enable has a service team approach with a support team and account manager allocated to each client. This facilitates a deep understanding of the client's solution and ability to pre-empt problems and personally attend to clients' needs. |
| Reliability | Enable has a Cisco-powered network for ultimate network reliability. Cisco 6500 chassis based switches run HSRP (N + 1 hot failover) to ensure that data can be routed even in the event of device or link failure. |
| Scalability | Enable has the ability to rapidly scale solutions - from analysing and planning for future growth to carrying spare hardware, quickly provisioning network capacity and accommodating unexpected new activity. |
| Security | Enable has fully visible security standards and processes with the highest levels of security at all levels, from the Data Centre, to protecting clients' servers against security threats. |
| Support and technical ability | Enable has live telephone and email support, for swift personal attention to any technical issues leading to fast problem resolution. Enable employs experienced technicians, specialised in your chosen operating system. |
| Time to market | Enable offers accelerated implementation on several levels - Highly trained experts have the ability to bring solutions online quickly. Partnerships with key hardware/software providers enable early access to the latest developments. |
At Enable we are passionate about our hosting business and everything we do is tailored for managed hosting. It is our goal to be the best service company your business has ever interacted with. We believe that technology companies need to put client service before technology.
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